Payment Policy
Payment Policy
At Casa Concept, we offer a secure and seamless checkout experience to make your shopping as easy and safe as possible.
1. Accepted Payment Methods
We currently accept the following payment options:
- Credit & Debit Cards: Visa, MasterCard, American Express
- Apple Pay and Google Pay
- Other local payment methods may be available at checkout, depending on your region
All payments are processed in British Pounds (GBP).
2. Payment Processing
- Orders must be paid in full at the time of purchase.
- We are unable to process or ship orders without successful payment confirmation.
- If a payment is declined, the order will not be confirmed.
3. Pricing & Currency
- All prices are displayed in GBP (£) by default.
- Taxes and shipping fees (if applicable) will be shown at checkout before payment.
- Prices may change without prior notice.
4. Secure Transactions
- Payments are encrypted via SSL and handled by trusted payment processors.
- Casa Concept does not store your card or banking information.
- Your privacy and security are our priority.
5. Refunds & Chargebacks
- Refunds are handled in accordance with our Return & Refund Policy.
- If you experience an issue with payment, please contact us directly at casa.concept@outlook.com before initiating a chargeback.
- Fraudulent or unauthorised chargebacks will be disputed.
6. Fraud Prevention
- Orders flagged as suspicious may be cancelled or held for verification.
- We may request additional identification for high-value or high-risk orders.
7. Contact
For any payment-related questions, feel free to reach out to us.
Casa Concept
Email: casa.concept@outlook.com
VAT Number: [Insert VAT number]
Business Address: [Insert official address]
Customer Support Hours (GMT):
Monday to Sunday: 9:00 AM – 5:00 PM